Melbourne PC Mobile Broadband Service (Optus)

undefined Mobile Broadband Plans | Optus Coverage Map

3G Modems: USB E169 (Obsolete) | USB E367 (Obsolete) | Mini Wi-Fi E586 (Obsolete)
4G Modems: USB E3276 v2 | USB Wi-Fi E8372 | Mobile Wi-Fi E5377


Customer Care: Ph133 697, Tech Support: Ph1300 589 914, Web:
MelbPC Optus Account: #96560414000155, 479 Warragul Rd Moorabbin.
See also Menu Item: "Common Settings"

Wednesday 22 February 2017
Many modems particularly Wi-Fi models offer usage data by accessing their webpage ( under "Connected Devices" or by Tablet/Phone App, then entering username: admin, password: admin. This has the advantage of being fairly accurate and accounts for multiple devices in use.

Friday, 17 July 2015
Our 4G Model E3276 USB modem is now complemented with Model E8372 (incl. Wi-Fi & Car kit). Also the 3G Mini-Wi-Fi modem has been replaced with 4G Model E5377. See above links for further information.

Tuesday, 28 October 2014
The best measure of Broadband usage can be obtained from the Optus website at the start of each session. Either use the Usage link in the modem software, or create a new login from the mobile modem at Optuszoo (above) using your Service Number. To get the Service Number, ring Optus Customer Care quoting the SIM Number and the MelbPC Optus Account # at Warrigal Rd (above). The modem can then also be used to receive SMS messages, but not to send them. Optus offer to send an email when a predetermined data limit is reached.

Wednesday, 8 October 2014
Optus round each connection to the nearest 100Mb, therefore if your modem drops out frequently the data usage may increase disproportionately. Our 4G USB modem E3276 v2, or 3G Mini-Wi-Fi modem E586 give a more reliable connection than previous models, down to a signal level of 1 bar or even less.

Wednesday, 28 May 2014
A new Profile may be needed for Mobile Towers that have been converted to 4G. Under Optus icon - Tools | Profile Management, select New and enter Name: Yes Optus, APN(static): "connectme". Then select Default. In some cases depending on the SIM, the APN: "connect" may be more appropriate. The default profile will then be used in future.

Saturday, 22 February 2014
Plans using 4G are now available for 2, 3, 6, 9, 12 Gb per month. Charges for data over and above the plan allowance are also: $7.50 per 1GB or part thereof.

Saturday, 28 September 2013
Plans using 3G are available for 2, 4, 6, 8, 10 & 15 Gb per month. Charges for data over and above the plan allowance are: $7.50 per 1GB or part thereof. Failure to pay our invoice will result in your SIM being cancelled.

Monday, 16 September 2013
All basic connection problems should be referred to Optus Customer Care quoting the MelbPC Optus Account #, or alternatively Business Technical Support (above). Other issues may be referred to First Aid/iHelp support.

Wednesday, 19 December 2012
Modem dropouts can be caused by poor signal strength, or time-of-day network congestion. They also are affected by some Email/Internet options, sleep settings, and inactivity. Try auto checking mail every 10 minutes, or running a messenger like Skype in the background.

Saturday, 20 October 2012
The MelbPC Broadband Service is now being provided by Optus Business Mobile Broadband. This provides up to 2 Gb of priority data per month at no extra cost, with free SIM, 3G Model E367 modem and aerial as required. All existing members should have received a new SIM/Modem. Before installing, the old Mobile Partner or WCDMA Modem software should be removed via Control Panel. Also the outgoing or SMTP server in your email program should be changed to

Sunday, 19 June 2011
Installation TIPs

  • Uninstall from Control Panel any previous Mobile Modem
  • Plug the Modem (dongle) into a spare USB 2.0/3.0 port

  • Check Operating System has detected modem

  • Wait for modem drivers to install from the dongle
    (TIP: the dongle can be browsed via Windows Explorer. Files are Read-Only)

  • After Driver installation is complete, a window will popup with a default provider name (Telstra, Vodafone, or Optus in our case)

  • Click the 'Connect' button on the open window

  • After a few seconds, a message will pop up confirming connection.

  • Now you can minimise the connection window and start your internet session
    (NOTE: 'Disconnect' before shutting down or when the computer is going to be idle for while)

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(Revised LW Mar 2017)