The magazine of the Melbourne PC User Group

Editorial
Ash Nallawalla
ash@melbpc.org.au

Last month I talked about the decline of newsgroups in general and made it clear that I was talking about external newsgroups. I also said about our own newsgroups, "Our own melbpc newsgroups provide a safer experience but you'd be crazy to rely only on them for getting a range of opinions on your PC problems." You might want to look at your previous copy of PC Update at this point.

It caused some consternation in melbpc.general and generated the following Letter to the Editor:

A More Positive Expression Please
Dear Ash,

I am worried that your expression "you'd be crazy to rely on them for getting a range of opinions on your PC problems" will dissuade some members from trying the melbpc newsgroups. A more positive and less pejorative way of conveying your meaning would have been better.

If anyone is not sure about whether it is worth their while using the melbpc newsgroups to ask for help or guidance with their PC problems, I thought I would write briefly about melbpc.computing.misc which is the main group for discussing PC problems.

When I have a PC problem that I post to melbpc.computing.misc, I know I can rely on Melb PC members that use the newsgroups to: provide a solution if they have one; point me in the right direction if I don't know where to look; and solace and companionship to ease my frustrations if they can't provide technical help. For me, it is just like any other forum where Melb PC members help each other with their PC problems.

I have had a lot of help from members through this group, both for my own problems and iHelp problems that I have not been able to solve on my own.

Speaking about the melbpc newsgroups in general, they are a wonderful asset to Melb PC. They are the only way that members who otherwise don't know each other can communicate using their computers. I just wish that more members would try them out.

James Cox
iHelp volunteer


James appears to have missed a key word only when I said "you'd be crazy to rely only on them for getting a range of opinions on your PC problems". Given that I also participate in those internal newsgroups and help out some people with their computer problems, I certainly assert that people should not rely on my contributions as authoritative. Get a few other opinions.

What is so wrong with what I wrote? Please help me out here. I believe that nearly every computer problem can be solved by searching Google (not just the Web but also newsgroups). To me, asking for a solution in any small, internal newsgroup (on any ISP) is like asking only your office PC guru for a solution. You may get the best answer; or you might not. If you don't know how to discern the best answer by doing your own search, then by all means ask in our newsgroups.

If you have visited our newsgroups and do not participate there, please e-mail me (for publication) and say why. If you haven't, please visit and participate. I agree with James that our newsgroups are a friendly forum.

Reprinted from the May 2003 issue of PC Update, the magazine of Melbourne PC User Group, Australia

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