Dial Help

For Complimentary support to vendors, Dial Help is a second-level of help, on computer issues, of a more in-depth specialist nature. The service is for members, by telephone, provided by MelbPC specialist volunteer members. Please check your query with iHelp before contacting Dial Help.

Dial Help Volunteers offer detailed knowledge of particular Hardware or Software. If your problem relates to one of the Categories below, members only may telephone the relevant Volunteer for specific advice. Where only an email address is provided, send your query with phone number to that address and the contact will ring you at a convenient time.

Category Contact

Daytime

9:00am-5:00pm

Evening

6:30pm-9:00pm

3D Printing David Stonier-Gibson 0419 320 300 0419 320 300
Access & Excel Craig Evans access@melbpc.org.au N/A
Android Colin Lampshire ne-android@melbpc.org.au ne-android@melbpc.org.au
Batch File Programming Peter Selig 0419 335 221 0419 335 221
Beginners Ried Parnaby 03 9766 8688 N/A
Communications Sam Fiumara 0425 784 867 0425 784 867
Digital Photography David Stonier-Gibson 0419 320 300 0419 320 300
Digital Photography George Skarbek 03 9561 9932 0411 534 173
Dragon Naturally Speaking
Speech to text
Charles Adams 0435 262 077 0435 262 077
FastStone Image viewer Charles Adams 0435 262 077 0435 262 077
Free software John Morris morris@melbpc.org.au morris@melbpc.org.au
Genealogy Denis Street geneast@melbpc.org.au geneast@melbpc.org.au
Google Chrome Charles Adams 0435 262 077 0435 262 077
Google Meet Stephen Zuluaga 0411 461 752 0411 461 752
Hardware Kelvin Cording kcording@bigpond.net.au kcording@bigpond.net.au
iPhone Sam Fiumara 0425 784 867 0425 784 867
Linux David Hatton nslig@melbpc.org.au nslig@melbpc.org.au
Microcontrollers      
Microsoft DOS & Dos 6 Peter Selig 0419 335 221 0419 335 221
Microsoft Excel Peter Harvest 0412 107 666 0412 107 666
Microsoft Networks Peter Selig 0419 335 221 0419 335 221
Microsoft Office 2007/10/13 Charles Adams 0419 046 021 0419 046 021
Microsoft Windows Networks Peter Selig 0419 335 221 0419 335 221
Microsoft Windows NT/2000
/95/98/Me/XP/Vista/7
Peter Selig 0419 335 221 0419 335 221
Multimedia Kelvin Cording MHE@melbpc.org.au MHE@melbpc.org.au
New Users (Not Internet) Ried Parnaby 03 9766 8688 N/A
Photoshop Ian Bock 03 9807 3701 03 9807 3701
Raspberry Pi Lance Lloyd N/A 0412 007 997
Raspberry Pi Robert Brown 0419 285 806 0419 285 806
Robotics David Stonier-Gibson 0419 320 300 0419 320 300
Search Engines Graham Swanston groberts@melbpc.org.au groberts@melbpc.org.au
Skype Charles Adams 0435 262 077 0435 262 077
Thunderbird email Charles Adams 0435 262 077 0435 262 077
Video (Main) John Hall 03 9803 2731 03 9276-4011
Video (Sony) Roger Wragg 03 9570 4842 03 9570 4842
Viruses Peter Selig 0419 335 221 0419 335 221
Website Design Fleur Stephens 0407 330 963 N/A
Word Lynnette Hammet 0419 386 396 0419 386 396
Yammer Kevin Martin 0407 343 162 0407 343 162

Calls can be made weekdays 9:00am to 5:00pm and 6.30pm to 9:00pm. Please be able to reproduce your problem, have your phone beside the computer, keep calls short particularly during business hours, and don’t expect a volunteer to call you back on a mobile phone.

If you are willing to be included in this listing for support to other members, please Ph 03 9276 4088 or email ihelp@melbpc.org.au.

[Footnote:- For  General Meeting MelbPC Videos, Username= Videos, Password= drum286]

 

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(Revised LW Apr 2020)