First Aid is only available between 10:00am and 3:00pm weekdays.
iHelp may be available for a logged job 9:00am to 9:00pm any day, or according to a members preference, subject to the availability of staff. Non financial members will be asked to renew membership before support is provided.
The following volunteer iHelpers are available on various days:
- Dave (current Convener)
All follow up messages should be addressed to firstname.lastname@example.org Marked Attention: iHelper Name, and include your member number. All follow up phone calls should be first made to the Office Ph (03) 9276-4000 for redirection as required.
For difficult problems we may request to connect to your Computer using Citrix remote software. This program will be removed automatically next time your Computer is re-booted
As all iHelpers are volunteers and not necessarily experts on everything. Any assistance is given in good faith subject to your agreement.
(Revised LW Sept 2016)